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    "url": "http://status.visiblethread.com"
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We will provide updates as necessary.","created_at":"2026-03-21T08:00:07.458Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-03-21T08:00:07.458Z","display_at":"2026-03-21T08:00:07.458Z","deliver_notifications":true,"tweet_id":null,"id":"8d49rnvgfjrt","incident_id":"5ymcdfy2c60k","custom_tweet":null,"affected_components":[{"code":"jq3y7lx7pcky","name":"VT Docs","old_status":"operational","new_status":"under_maintenance"}]},{"status":"scheduled","body":"Maintenance will begin as scheduled in 60 minutes.","created_at":"2026-03-21T07:00:17.675Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-03-21T07:00:17.675Z","display_at":"2026-03-21T07:00:17.675Z","deliver_notifications":true,"tweet_id":null,"id":"9jwbys2wg040","incident_id":"5ymcdfy2c60k","custom_tweet":null,"affected_components":null},{"status":"scheduled","body":"Major upgrade scheduled for Saturday 21st of March","created_at":"2026-03-16T15:07:50.232Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-03-16T15:07:50.232Z","display_at":"2026-03-16T15:07:50.232Z","deliver_notifications":true,"tweet_id":null,"id":"njfqkfc3k0yv","incident_id":"5ymcdfy2c60k","custom_tweet":null,"affected_components":[{"code":"jq3y7lx7pcky","name":"VT Docs","old_status":"operational","new_status":"operational"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"VT Docs","created_at":"2025-06-23T16:49:00.717Z","updated_at":"2026-03-21T20:00:07.258Z","position":3,"description":null,"showcase":true,"start_date":"2025-06-23T00:00:00.000Z","id":"jq3y7lx7pcky","page_id":"yf2wrq7mfjcb","group_id":null}]},{"name":"VT Writer Degraded Performance - Office JS Library Issues","status":"resolved","created_at":"2025-10-29T18:30:29.568Z","updated_at":"2025-10-30T00:33:22.904Z","monitoring_at":"2025-10-29T18:30:29.652Z","resolved_at":"2025-10-30T00:33:22.889Z","impact":"minor","shortlink":"https://stspg.io/335rjc7gr17l","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":"minor","scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2025-10-29T18:30:29.562Z","reminder_intervals":null,"id":"5g88g2q4n1r2","page_id":"yf2wrq7mfjcb","incident_updates":[{"status":"resolved","body":"Service Restored - VT Writer Fully Operational\n\nStatus: Operational\n\nUpdate:\n\nAs of 23:30 UTC, VT Writer has been fully restored and is operating normally.\n\nThe Word Add-in is loading correctly and all features are functioning as expected. This incident was caused by an Azure Front Door \nconfiguration issue that affected Microsoft's Office.js library hosting service.\n\nWe have confirmed stable performance across all VT Writer functionality through our monitoring systems.\n\nThank you for your patience during this disruption. If you continue to experience any issues, please contact our support team at support@visiblethread.com","created_at":"2025-10-30T00:33:22.889Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-10-30T00:33:22.889Z","display_at":"2025-10-30T00:33:22.889Z","deliver_notifications":true,"tweet_id":null,"id":"5bz5s5cgpgh3","incident_id":"5g88g2q4n1r2","custom_tweet":null,"affected_components":[{"code":"t1mkgn7bpwnf","name":"VT Writer","old_status":"degraded_performance","new_status":"operational"}]},{"status":"monitoring","body":"Update:\nAs of 22:12 UTC, we are observing signs of recovery with VT Writer functionality. Many features are now operational again as Microsoft continues to restore their Azure Front Door services, which host the Office.js library our Word Add-in depends on.\n\nCurrent State:\n- Core VT Writer functionality is returning to normal\n- Word Add-in is loading successfully for most users\n- Some users may still experience intermittent issues or slower performance\n- Full stability is not yet confirmed\n\nRoot Cause Update:\nMicrosoft has confirmed the issue stemmed from an inadvertent configuration change to Azure Front Door services at approximately 16:00 UTC. They have deployed their last known good configuration and are gradually recovering nodes across their infrastructure.\n\nExpected Resolution:\nMicrosoft anticipates full recovery by 23:20 UTC (6:20 PM ET / 5:20 PM CT). We will continue monitoring our services closely and will confirm full operational status once we've verified stable performance across all VT Writer features. See: https://azure.status.microsoft/en-us/status\n\nWe appreciate your patience as services are restored.","created_at":"2025-10-29T21:17:02.982Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-10-29T21:17:02.982Z","display_at":"2025-10-29T21:17:02.982Z","deliver_notifications":true,"tweet_id":null,"id":"3xnc8jsbdfrd","incident_id":"5g88g2q4n1r2","custom_tweet":null,"affected_components":[{"code":"t1mkgn7bpwnf","name":"VT Writer","old_status":"degraded_performance","new_status":"degraded_performance"}]},{"status":"monitoring","body":"We are currently experiencing degraded performance with VT Writer due to an issue with Microsoft's hosted Office.js library, which our Word Add-in relies on for core functionality.\n\nImpact:\n\nVT Writer remains functional but may experience slower performance\nThe VT Writer Word Add-in may fail to load or initialize properly\nSome features within the Word integration may be unavailable or respond slowly\n\nRoot Cause:\n\nMicrosoft's hosted Office.js library (https://appsforoffice.microsoft.com/lib/1/hosted/office.js) is currently experiencing availability issues. This is a Microsoft service that our Word Add-in depends on for initialization and operation.\n\nNext Steps:\nWe are monitoring the situation closely and are in contact with Microsoft support channels. This issue is affecting multiple Office Add-ins globally. We will provide updates as more information becomes available.\nFor the latest updates on the underlying Microsoft service issue, you can track GitHub Issue #6249.\nWe apologize for any inconvenience this may cause.","created_at":"2025-10-29T18:30:29.652Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-10-29T18:30:29.652Z","display_at":"2025-10-29T18:30:29.652Z","deliver_notifications":true,"tweet_id":null,"id":"fb50h42xlljs","incident_id":"5g88g2q4n1r2","custom_tweet":null,"affected_components":[{"code":"t1mkgn7bpwnf","name":"VT Writer","old_status":"operational","new_status":"degraded_performance"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"VT Writer","created_at":"2025-06-23T16:49:09.688Z","updated_at":"2025-10-30T00:33:22.859Z","position":4,"description":null,"showcase":true,"start_date":"2025-06-23T00:00:00.000Z","id":"t1mkgn7bpwnf","page_id":"yf2wrq7mfjcb","group_id":null}]},{"name":"VT Docs Upgrade 6.2.2","status":"completed","created_at":"2025-08-27T16:08:23.325Z","updated_at":"2025-08-28T08:49:03.678Z","monitoring_at":null,"resolved_at":"2025-08-28T08:49:03.657Z","impact":"maintenance","shortlink":"https://stspg.io/7lhg56nc14d2","scheduled_for":"2025-08-28T08:30:00.000Z","scheduled_until":"2025-08-28T09:30:00.000Z","scheduled_remind_prior":true,"scheduled_reminded_at":"2025-08-28T07:30:32.190Z","impact_override":null,"scheduled_auto_in_progress":true,"scheduled_auto_completed":true,"metadata":{},"started_at":"2025-08-27T16:08:23.320Z","reminder_intervals":null,"id":"4jbvvp4m8lx8","page_id":"yf2wrq7mfjcb","incident_updates":[{"status":"completed","body":"The scheduled maintenance has been completed.","created_at":"2025-08-28T08:49:03.657Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-08-28T08:49:03.657Z","display_at":"2025-08-28T08:49:03.657Z","deliver_notifications":true,"tweet_id":null,"id":"c1yxx1b6vk80","incident_id":"4jbvvp4m8lx8","custom_tweet":null,"affected_components":[{"code":"jq3y7lx7pcky","name":"VT Docs","old_status":"under_maintenance","new_status":"operational"}]},{"status":"in_progress","body":"Scheduled maintenance is currently in progress. We will provide updates as necessary.","created_at":"2025-08-28T08:30:21.453Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-08-28T08:30:21.453Z","display_at":"2025-08-28T08:30:21.453Z","deliver_notifications":true,"tweet_id":null,"id":"g6nqv0t1mrcj","incident_id":"4jbvvp4m8lx8","custom_tweet":null,"affected_components":[{"code":"jq3y7lx7pcky","name":"VT Docs","old_status":"operational","new_status":"under_maintenance"}]},{"status":"scheduled","body":"Maintenance will begin as scheduled in 60 minutes.","created_at":"2025-08-28T07:30:28.101Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-08-28T07:30:28.101Z","display_at":"2025-08-28T07:30:28.101Z","deliver_notifications":true,"tweet_id":null,"id":"knqfzd02xljy","incident_id":"4jbvvp4m8lx8","custom_tweet":null,"affected_components":null},{"status":"scheduled","body":"We will be undergoing scheduled maintenance during this 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